customer service + shipping info

ordering info

  • using the shopping cart
  • online account registration
  • phone in orders
  • promotions & sales
  • delivery times
  • backorders
  • canceling a custom order
  • measuring for furniture
  • swatches
  • wood furniture
  • warranties

policies

payment options

  • forms of payment
  • sales tax
  • gift certificates
  • coupons

return & exchange info

  • in-stock items
  • holiday returns
  • custom items
  • final sale
  • returning or exchanging "free shipping" items
  • when damages occur during freight delivery

shipping info

  • standard shipping
  • second day shipping
  • overnight/saturday delivery
  • free shipping
  • drop ship items
  • additional shipping charges
  • shipping to alaska & hawaii
  • delivery to post office boxes
  • delivery to apo & fpo addresses
  • international shipping
  • freight shipping for oversized items
  • track a package
  • freight shipping notes & delivery times
  • standard freight
  • premium in-home delivery freight
  • saving on freight shipment costs
  • when damages occur during freight delivery

contact info

Zinc Door Corporate Office
145 N. Sierra Madre Blvd. #4
Pasadena, CA 91107
p: (626) 356-2133
f: (626) 356-2179

affiliate program

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